Questions we get asked
Do you guarantee rankings or a number of customers?
No. Google decides rankings and your customers decide whether to ring. We do the set-up and the monthly work, and we show you the numbers so you can judge for yourself.
How do I pay?
After our chat and a short agreement, we'll send you a secure payment link. Pay by card or Australian bank direct debit. You can update your payment details, download invoices and cancel yourself from your own subscription page.
Can I cancel any time?
Yep. No minimum term and no exit fee. Just give us 7 days' notice before your renewal date, because we plan each month's work ahead. The set-up fee isn't refundable once the work's done.
I've already got a website. Do I still need this?
Maybe not the website part. If you're happy with yours, we take something off the set-up fee and focus on your Google profile, reviews and tracking.
What do you need from me?
Manager access to your Google profile (you stay the owner), 10 to 15 photos, your service details, and a quick reply when we ask for your OK on something. On Systems and Scale, a short weekly list of customers you've serviced, so we can send review requests to all of them.
Do you text my customers?
Only with the ID and opt-out that Australian spam law requires, and only to customers you already deal with. Every customer gets the same review request, whatever their experience.
Do you work with other pool businesses near me?
We may. We never share one client's information with another, and we don't run Google Ads for two clients in the same suburbs at the same time.